All new patients must participate in a screening evaluation prior to becoming a patient at the UiTM Dental Center except for specialist referrals. New patients may walk-in to our clinic during operating hours. Please bring all your medical information including medicines and any important documents pertinent to your health and well-being.
Our screening is done comprehensively. We apply a holistic care approach which you may not experience when attending other clinics. You may notice that our student doctors are well trained for the procedures and will be closely supervised by our faculty members.
Please refer to this flow chart for more information of how our system works: (Patient Care Process)
First Appointment (Screening)
This appointment is on a walk-in basis. Please come early in the day to avoid any disappointment due to long queues or maxed out patient screening quotas for the day. Please allow 2-3 hours for this visit. Upon registration, you will be charged a registration fee. You need to produce your original valid identification document (MyKad / Police or Military Card). For non-citizens, please provide your passport. During the screening appointment, your basic oral health status and treatment needs will be assessed by a faculty member. Necessary radiographs or other diagnostic tests and investigations will be done if required.
Patients are then added to the waiting list and later assigned to a specific student or resident clinician based on the complexity of care required. If a patient's treatment needs are too complex, the patient will be referred to a specialist. You may be waiting up to 6 months after the screening visit to be assigned to your student doctor (undergraduate) or resident clinician (postgraduate) to begin your treatment.
Treatment Duration
Our clinic integrates dental education with quality care as a teaching hospital thus appointments at our clinics generally last two to four hours. Please schedule or arrange your appointments accordingly.
Cancellations
We require a 24-hour notice for all cancellations. Please call +603 6126 6161/6162/6163 to cancel your appointment or directly contact the student doctor attending you. Treatment may be discontinued for patients who continously fail to attend appointments without prior notification, patients who are consistently late or continue to excessively cancel appointments.
After Hours and Weekends
We do not provide after hours service or service on weekends. Those patients who require emergency treatment may contact their nearby hospital.
Referrals/Specialist Consult/Second Opinion
You may download our printable leaflet for more information.
